This is a statement about the way Global Document Solutions will deal with personal information collected about individuals. At GDS we are committed to protect any personal and private information we hold on behalf of any individual. Accordingly we have adopted a set of privacy principles which deal with the way information is collected, used, disclosed, stored and accessed.

Collection of Information

Global Document Solutions will only collect that personal information about individuals which is relevant to our business relationship. The information takes the form of identification and contact details but may also include:

  • employment and occupation details
  • information about financial circumstances and credit history
  • date of birth, marital status and details of dependants
  • product and service preferences

Global Document Solutions will not collect “sensitive” information about individuals such as information about race, politics, religion, philosophical beliefs, sexual preferences, criminal records, health or professional or trade union membership.

Use and Disclosure of Information

Global Document Solutions may store and process the personal information of an individual to better understand their needs and how we may improve our products and services. The information collected allows GDS to provide technical support assistance, to provide product and service information and to access information on our web site.

Global Document Solutions will not reveal any personal information about individuals to third parties unless:

  • we are required to do so by law;
  • we have one of our authorised dealers or sales agents contact the individual;
  • we utilise the services of direct mailing companies, a credit reference body or a collection agency; or
  • we have consent from the individual to release that information.

The information may have been referred to Global Document Solutions by a third party in which case that third party will also have had access to the personal information.

In all the above cases the third party will be required to keep the personal information restricted to the specific purpose for which it was supplied.

Global Document Solutions will not use or disclose the personal information of an individual for a purpose unrelated to the products or services we provide or for any purpose outside a person’s reasonable expectations.

Quality and security, access and correction

Global Document Solutions makes decisions based on the personal information held on individuals. We will make every effort to ensure that the personal information is accurate and up to date whenever we use or collect it and will use all reasonable efforts to correct any inaccuracies of which we become aware.

Global Document Solutions welcomes access by individuals to the information we hold so that it may be reviewed and if necessary corrected and updated.

Global Document Solutions will safeguard the personal information of individuals. This includes taking all reasonable measures to protect that information from misuse or loss and from unauthorised access, modification and disclosure, both internally and externally.


Further information on personal information can be obtained by writing to:

[email protected]