Skip to content
Printer servicing · Gold Coast
Printer servicing and maintenance on the Gold Coast
Want the office printer looked after before it stops?
On a GDS lease our technicians service and maintain your printers on site, with the labour and parts already inside the monthly figure.
Ring 1300 873 460 on weekdays, 8.30am through to 7pm.
Our Google score is 5.0 from 150+ reviews, and the service technicians work from Bethania, between the Gold Coast and Brisbane.
The short answer
Printer servicing runs on pages, not the calendar
A business printer counts every page it produces.
It flags when a wearing part is due, such as the drum, a fuser part or the waste toner container.
Put the same model in a busy office and a quiet one, and the busy one will need its parts changed months sooner.
So servicing follows the counter, not a date in the diary.
On a GDS lease our technicians handle that servicing, and the labour and parts sit inside your monthly figure.
Is your printer owned, or leased from someone else?
Check with us on 1300 873 460 before booking, and we will let you know if it is a model we can service.
Maintenance you can do
Four jobs your own team can handle
- 01
Clean the glass and the panel
Use a soft dry cloth.
Keep solvents away from the glass.
- 02
Change the toner when the machine asks
Not before.
A part used cartridge is money in the bin, as our toner supply and replacement page explains.
- 03
Keep the printer software up to date
Updates fix faults before you ever meet them.
- 04
Store the paper dry and flat
Fan the stack before you load it.
That stops most jams before they start.
Maintenance to book
Three jobs that need a technician
- 01
Drums, developers and fusers
These are the parts that put the image on the page and bond the toner to the paper.
They are rated in pages, not months.
They are replaced on the counter the machine keeps itself.
- 02
Feed rollers and worn parts
When jams keep returning after the paper is ruled out, a part has worn.
- 03
Error codes that survive a restart
A code that comes back is diagnosis work.
That is what the service call is for.
On the day
What happens on a service visit
- 01
The page counter is read
The counter shows how much work the printer has done since the last visit.
- 02
Parts that are due get replaced
Fusers and rollers are changed once they have done the number of pages they are rated for.
- 03
Faults you have noticed are looked at
Tell the technician about any jams, marks or error codes.
Anything that can be put right during the visit is put right then.
Where we attend
Printer servicing across the Gold Coast
On the Gold Coast
We carry out printer servicing in Benowa, Ashmore, Nerang, Molendinar, Gaven, Parkwood, Highland Park, Pacific Pines, Worongary, Gilston and Advancetown.
Brisbane, Logan and Ipswich
Offices here are covered too.
The workshop
Technicians work from Unit 1/8 Glasson Dr, Bethania QLD 4205.
How soon
Wherever we can, a technician is there the next day.
Servicing on a lease
Rather not track the service schedule yourself?
With a GDS lease, one set monthly figure pays for the toner, the parts, the call outs and the servicing done at your office.
A worn part is covered by your service agreement.
The starting point is $160 a month (plus GST), and where you land depends on the printer, how many pages you run a month and the term you pick.
Nothing renews on its own at the end of the term.
Offices with several machines can read how managed print services put the whole fleet on one agreement.
What we commit to, and how quickly we attend, is written down before you agree.
Who does the work
The team behind your printer servicing
Rated 5.0 by Google reviewers
The rating is drawn from 150+ reviews.
Owned in Australia since 2010
For sixteen years we have leased office printers and kept them serviced.
500+ business customers
They range from offices with one printer to companies whose machines sit in several states.
Commitments you can read first
Our service and response commitments sit on a public page, there to check before you agree.
Common questions
What people ask us about printer servicing
Do you service printers on the Gold Coast?
Yes.
Service visits to Gold Coast offices run from our workshop at Bethania.
If the printer is on a GDS lease it is covered, and for one that is not, a quick call first will settle it.
How often should an office printer be serviced?
It depends on how much it prints.
Parts are rated in pages, so a busy machine falls due sooner than a quiet one.
What does a printer service cost?
It depends on the machine and what is due, so call and ask us about yours.
On a GDS lease servicing is inside the monthly figure.
Do you come to our office?
Yes, our technicians can visit your location.
Which brands do you service?
Our deepest experience is with Kyocera, and HP, Toshiba and OKI are on our lease and service list as well.
For another brand, call us with the model first.
Is servicing different from a repair?
Servicing is planned work on parts that are due.
A repair fixes something that has already failed, which is where printer repairs on the Gold Coast come in.
Book a service, or put the servicing inside a lease.
Ring us to ask about a service for the printer you have now.
Or give us a rough monthly page count, and one written lease figure comes back to you.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law.