How To Avoid Paper Jams

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How To Avoid Paper Jams

What’s more frustrating than a paper jam? It could be that the paper you are trying to print on is damp. The paper could be of low quality or not the type designed to be used with your specific printer. A printer jam can also occur when you load the paper incorrectly, or when there is dust and static present on the paper. Here are some very easy steps you can take to prevent this problem.

KEEP PAPER STORED IN A DRY ENVIRONMENT
Paper will absorb moisture, so it’s best to store your paper away in cupboards or away from places like kitchens, keeping paper in their moisture proof wrappers if possible.

DON’T OVERLOAD THE PAPER TRAY
Make sure you don’t over fill the paper tray capacity, it will prevent the feed from properly picking up each sheet of paper, thus causing paper jams.

AVOID LOW GRADE PAPER
Always use a good quality paper and paper weight as standard weight ideally is 80 gsm.

AVOID PUSHING THE PAPER TOO FAR INTO TRAY
It may sound simple, but you’ll be surprised how many times this happens and the paper is pushed too far into the tray it’s one of the most common causes of reoccurring paper jams in printers.

REMOVING JAMMED SHEETS
Carefully pull out paper sheets and scraps.

Check for paper sheets that are stuck or that have gone awry, as well as for scraps.

Pull the paper out of the path firmly, but carefully and slowly.

When possible, pull paper in the direction it is supposed to go in under normal conditions and take care to remove all of the paper.

Examine the device for any debris from previous jobs that will continue to cause issues.

If the jams keep coming back, our service team can take a look before it turns into downtime.

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    How To Avoid Paper Jams

    Author : Cyrus Dickie

    With over 15 years of experience under his belt, Cyrus Dickie is a true master in the world of printer leasing.

    He specialises in providing customised printing solutions to businesses.

    His operational excellence and steadfast customer service have set groundbreaking industry benchmarks.

    As the visionary leader at Global Document Solutions, Cyrus continues to elevate the standards of customer satisfaction and operational efficiency.

    15 Years of Continuous Service to my business without any issues. Cyrus is a legend!

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    How To Avoid Paper Jams
    Anthony Torrens
    4 weeks ago
    I would like to express my thanks for the excellent service I received from the service technician who resolved my jammed printer. His persistence and expertise resulted in the discovery of a tiny piece of torn paper that eluded discovery for nearly 30mins. This caused the printer to constantly trigger a jam error. The cost of the service was well worth the result. Many thanks, Anthony Torrens.
    Response from the owner:Hi Anthony, Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that our technician was able to track down the tiny piece of paper causing the jam. Sometimes it's the smallest things that create the biggest headaches, and we're pleased their persistence and attention to detail got your printer back up and running. We really appreciate your kind words and your support of our business. If we can ever assist you again, please don't hesitate to get in touch.
    How To Avoid Paper Jams
    Sara Taylor
    2 months ago
    We replaced our existing machine (also through GDS) and, as always, the process was seamless. We had our machine up and running with minimal downtime. Thanks Cyrus and team.
    Response from the owner:Thanks for the stellar review, Sara.
    How To Avoid Paper Jams
    Goksel Doganay
    2 months ago
    Absolutely blown away with the service! Thank you Cyrus.
    Response from the owner:Thanks so much for taking time out of your day to leave us a review.
    How To Avoid Paper Jams
    Mark Wright
    3 months ago
    Fantastic experience: the team is easy to deal with, with very fast response times and super fast delivery. As a business owner, I am always looking to save cost and time, and they did exactly that for our business.
    Response from the owner:Thanks, Mark! We're delighted to hear you're happy with your new office printer solution. Our goal is always to provide fast service, reliable equipment and great value, so it's wonderful to hear we delivered on that promise. Regards Cyrus & The Team
    How To Avoid Paper Jams
    Quick Tax
    4 months ago
    Great experience with Global Document Solutions. The team was responsive easy to deal with, and the whole process was smooth from start to finish. Highly recommend!
    Response from the owner:Thank you so much for the kind words — we really appreciate it! I’m glad to hear the process felt smooth from start to finish and that the team was easy to deal with. That’s exactly the experience we aim to deliver. Thanks again for your support and recommendation — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team
    How To Avoid Paper Jams
    Alana McDermaid
    4 months ago
    We’ve had a great experience with this team. They’re always prompt, helpful and really easy to deal with. Any issues are sorted quickly and the whole printer leasing process has been seamless. Highly recommend.
    Response from the owner:Thank you so much for your kind words Alana — we really appreciate it! I’m glad to hear everything has been running smoothly and that the team has been prompt and easy to deal with. We always aim to make the whole process as seamless as possible and resolve any issues quickly. Thanks again for your support and recommendation — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team
    How To Avoid Paper Jams
    Eve Clout
    4 months ago
    Very happy with our printer and the setup of it. Excellent customer service.
    Response from the owner:Thank you for the great feedback Eve — we really appreciate it! I’m glad to hear you’re happy with the printer and the setup, and that the experience has been smooth. Providing excellent service is what we strive for, so it’s great to hear that reflected. Thanks again for your support, and please don’t hesitate to reach out if you need anything. Kind regards, Cyrus & the Global Document Solutions team
    How To Avoid Paper Jams
    Lisa Israel
    4 months ago
    It was a great experience. I t was a seemless setup and removal of previous machine. I would recommend Global Document for all your printing requirements.
    Response from the owner:Thank you for the fantastic feedback Lisa — we really appreciate it! I’m glad to hear the setup and removal process was seamless and everything went smoothly from start to finish. That’s exactly the experience we aim to deliver. Thanks again for your recommendation and support — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team
    How To Avoid Paper Jams
    Max Sharma
    5 months ago
    ​Great experience with Global Document Solutions. The new printer is a fantastic addition to our office, and Cyrus did an incredible job handling everything. His attention to detail and "can-do" attitude made a real difference. Highly recommended!
    Response from the owner:Thank you so much for your kind words Max — we really appreciate it! I’m glad to hear the new printer has been a great addition to your office and that the process ran smoothly. It was a pleasure working with you, and I’m always happy to help wherever I can. Thanks again for your support and recommendation — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team