Kyocera Printer Repairs in Brisbane and on the Gold Coast
Video Testimonials
Kyocera Printer Repairs in Brisbane and on the Gold Coast
A technician replacing a drum unit in a Kyocera multifunction printer, with a parts case open on the floor beside itAuthorised Kyocera partner since 2010

Kyocera repairs · Brisbane and the Gold Coast

Kyocera Printer Repairs in Brisbane and on the Gold Coast

Send us the model and the fault, and we tell you straight whether it needs a visit, a part or replacing.

5.0 on Google from 150+ reviews

What we fix on Kyocera machines

Most repair calls come down to one of five problems.

  • Streaks, fading or marks on the page

    This usually means a worn part inside, such as the drum or the fuser, has reached the end of its rated page life.

  • Paper jams and misfeeds

    Worn feed rollers, damp paper and a tray set to the wrong size are the usual causes.

  • An error code on the panel

    Add the code from the screen to your message, because it often tells us the likely part before anyone drives out.

  • Scanning and network faults

    Scan to email and scan to folder often stop after a password or IT change on your network.

  • A machine that will not start or keeps restarting

    Switch it off at the wall for a minute first, then call us if the fault returns.

How a Kyocera repair works

Four steps.

  1. Tell us the model and the fault

    Any error code shown on the panel helps us find the cause faster.

  2. Get a straight answer

    We tell you whether the machine needs a visit, a part or replacing.

  3. A technician attends

    Our technicians are factory trained on Kyocera machines and sort out what they can while they are on site.

  4. Lease customers get no repair bill

    On a GDS lease, the call out, labour and parts already sit inside your monthly figure.

Kyocera printer repairs Brisbane and the Gold Coast

Our technicians work from the GDS workshop at Unit 1/8 Glasson Dr, Bethania QLD 4205.

Bethania sits between Brisbane and the Gold Coast, so offices in both are close by.

We attend offices across Brisbane, Logan, Ipswich and the Gold Coast.

The same technicians carry out Kyocera printer service visits as well as repairs.

Outside South East Queensland, call 1300 873 460 and we’ll tell you straight who can attend.

A technician working on a Kyocera multifunction printer in a service bay, with a checklist on the bench nearby
Kyocera machines are checked and repaired by our own technicians.

Kyocera models we repair

We repair Kyocera TASKalfa and ECOSYS machines on a GDS lease, mono or colour, A4 or A3.

Not sure which one you have?

The model name is printed on the front of the machine, so read it off before you call.

Paying for repairs on an older machine again?

A GDS lease puts repairs, toner, parts, labour and call outs inside one monthly figure, so a fault covered by your agreement does not arrive as a separate bill.

Within your agreed monthly page volume, paper is the only thing you buy.

From $160 a month (plus GST), about $5.30 a day across the year.

Your figure depends on the machine and how many pages your office prints each month.

Nothing to pay up front.

And there is no automatic renewal at the end of the term.

Get my lease figure

Tell us your monthly page count and we send back one written figure.

    We only use your details to prepare and follow up your quote.

    They are never sold or shared for marketing.

    Read our privacy policy.


    Obligation free quote

    Clear fixed term.

    No automatic renewal.

    $0 upfront, one all inclusive monthly payment

    A dedicated account manager is named on every agreement.

    Installation within 10 business days.

    Head office, workshop and technicians at Bethania, Queensland.

    Rated 5.0 on Google from more than 150 reviews

    Leasing and servicing office print fleets for Australian businesses since 2010

    Kyocera repair questions

    Do you repair Kyocera printers in Brisbane?

    Yes, for machines on a GDS lease, from our workshop at Bethania.

    For any other Kyocera, call us and ask first.

    Which Kyocera models do you repair?

    TASKalfa and ECOSYS machines on a GDS lease, mono or colour, A4 or A3.

    What should I send before booking a repair?

    Send the model name, what the machine is doing and any error code shown on the panel.

    How much does a Kyocera repair cost?

    It depends on the fault and the part, so call and ask us about your machine.

    Are repairs included on a GDS lease?

    Yes, the call out, labour and parts sit inside the monthly figure.

    Should I repair or replace an old Kyocera?

    It depends on the fault and how many pages the machine has already printed.

    Tell us both and we’ll say which makes more sense, even when the honest answer is to keep it running.

    Book a Kyocera repair

    Tell us the model and what it is doing, and our team will be in touch.

    Prefer to talk?

    We answer Monday to Friday, 8.30am to 7pm AEST.

    Our services come with guarantees that cannot be excluded under the Australian Consumer Law.

      Collection notice: we collect these details only to arrange your repair and contact you about it.

      They are never sold or shared for marketing.

      Read our privacy policy to see how to access or correct them.


      Authorised Kyocera partner since 2010

      Workshop and technicians at Bethania, Queensland

      Rated 5.0 on Google from more than 150 reviews

      Kyocera Printer Repairs in Brisbane and on the Gold Coast

      Author : Cyrus Dickie

      Cyrus Dickie has run Global Document Solutions since 2010.

      He still quotes most jobs himself.

      He is the person you ring when a machine stops.

      The business leases Kyocera, HP, Toshiba and OKI machines to Australian offices, and has been an authorised Kyocera partner since 2010.

      15 Years of Continuous Service to my business without any issues.

      Cyrus is a legend!

      Marvin Reck

      Found Cyrus and his team to be very professional, prompt and cost effective.

      Best in the business.

      Highly recommended.

      Matthew Dean

      Have been using GDS for the supply and maintenance of our office printers for over 5 years now.

      Customer service level is consistently high, with an excellent reaction and response rate.

      Marina Denaro

      Why Work with Us?

      With a fully trained and skilled team of experts, our team looks after each client from the first quote to the end of the lease.

      Besides offering high end equipment, we also deliver exceptional service in smart financing on software and hardware, remote management and account management.

      Contact Global Document Solutions to get the perfect combination of efficiency and innovation in document printing.

      To buy a Kyocera printer, consult with our friendly agents today.

      Kyocera Printer Repairs in Brisbane and on the Gold Coast
      Al N P Howe
      2 months ago
      Cyrus has looked after our business for multiple decades. His service, consistent consideration of our needs is impressive and I’d recommend the company without reservation.
      Response from the owner:Thanks so much for taking time out of your day to leave me a review. I do appreciate your kind words. Regards Cyrus
      Kyocera Printer Repairs in Brisbane and on the Gold Coast
      Emily
      2 months ago
      Great team, and awesome customer service.
      Response from the owner:Hi, Emily. Thanks so much for taking the time to write us a review.
      Kyocera Printer Repairs in Brisbane and on the Gold Coast
      Roshni Mani
      2 months ago
      Excellent service from Global Documents Services! Their response is always prompt, and their support with printers and other office needs has been fantastic. We had a few unexpected changes in our offices, and they accommodated us quickly and efficiently. Reliable, professional, and highly recommended!
      Response from the owner:Thank you very much for your review Roshni. We appreciate your kind words
      Kyocera Printer Repairs in Brisbane and on the Gold Coast
      Anthony Torrens
      3 months ago
      I would like to express my thanks for the excellent service I received from the service technician who resolved my jammed printer. His persistence and expertise resulted in the discovery of a tiny piece of torn paper that eluded discovery for nearly 30mins. This caused the printer to constantly trigger a jam error. The cost of the service was well worth the result. Many thanks, Anthony Torrens.
      Response from the owner:Hi Anthony, Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that our technician was able to track down the tiny piece of paper causing the jam. Sometimes it's the smallest things that create the biggest headaches, and we're pleased their persistence and attention to detail got your printer back up and running. We really appreciate your kind words and your support of our business. If we can ever assist you again, please don't hesitate to get in touch.
      Kyocera Printer Repairs in Brisbane and on the Gold Coast
      Sara Taylor
      4 months ago
      We replaced our existing machine (also through GDS) and, as always, the process was seamless. We had our machine up and running with minimal downtime. Thanks Cyrus and team.
      Response from the owner:Thanks for the stellar review, Sara.
      Kyocera Printer Repairs in Brisbane and on the Gold Coast
      Goksel Doganay
      4 months ago
      Absolutely blown away with the service! Thank you Cyrus.
      Response from the owner:Thanks so much for taking time out of your day to leave us a review.
      Kyocera Printer Repairs in Brisbane and on the Gold Coast
      Mark Wright
      5 months ago
      Fantastic experience: the team is easy to deal with, with very fast response times and super fast delivery. As a business owner, I am always looking to save cost and time, and they did exactly that for our business.
      Response from the owner:Thanks, Mark! We're delighted to hear you're happy with your new office printer solution. Our goal is always to provide fast service, reliable equipment and great value, so it's wonderful to hear we delivered on that promise. Regards Cyrus & The Team
      Kyocera Printer Repairs in Brisbane and on the Gold Coast
      Quick Tax
      6 months ago
      Great experience with Global Document Solutions. The team was responsive easy to deal with, and the whole process was smooth from start to finish. Highly recommend!
      Response from the owner:Thank you so much for the kind words — we really appreciate it! I’m glad to hear the process felt smooth from start to finish and that the team was easy to deal with. That’s exactly the experience we aim to deliver. Thanks again for your support and recommendation — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team
      Kyocera Printer Repairs in Brisbane and on the Gold Coast
      Alana McDermaid
      6 months ago
      We’ve had a great experience with this team. They’re always prompt, helpful and really easy to deal with. Any issues are sorted quickly and the whole printer leasing process has been seamless. Highly recommend.
      Response from the owner:Thank you so much for your kind words Alana — we really appreciate it! I’m glad to hear everything has been running smoothly and that the team has been prompt and easy to deal with. We always aim to make the whole process as seamless as possible and resolve any issues quickly. Thanks again for your support and recommendation — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team