Printer data guide

Your printer keeps a copy.

Many business printers store what you scan, copy and print on a drive inside the machine.

Here is what is kept, and the ten checks that clear it before the printer leaves your office.

See the 10 checks

From GDS, an authorised Kyocera partner since 2010.

Hand placing a contract face down on an office printer scanner glass

What cybercrime costs Australian businesses

$55,400

average cost per cybercrime report for an Australian small business.

$141,300

average for a medium business, up 45% in one year.

Source: Australian Signals Directorate, Annual Cyber Threat Report, October 2026, based on costs reported by Australian businesses.

What your printer or photocopier keeps

A modern multifunction printer is a computer with a scanner attached.

Many models keep data on internal storage until it is written over.

Office printer with its internal storage drive highlightedInternal storage
  • Scanned documents

    Images of every page scanned to email or to a folder.

  • Copies

    Many machines scan a page once, then print every copy from the saved file.

  • Print jobs

    Files sent from staff computers, held while they print.

  • Address book

    Saved email addresses and fax numbers.

  • Stored documents

    Files staff save on the machine to reprint later.

Deleting is not erasing

Deleting a file hides it, but the data stays on the drive until it is written over.

Deleting only hides the files

The machine stops showing them, but the data stays on the drive.

Recovery software can often bring it back.

Old data still on the drive

Overwriting removes them

The drive is filled with new data, so the old files cannot be read back.

Many business printers offer this as a built in setting or an add on kit.

Old data replaced

Hard drive removed from an office photocopier on a technician bench

Australian government guidance agrees: the Australian Signals Directorate’s Information Security Manual sets out how to clean printers and multifunction devices before they are disposed of.

It also says to check the scanner glass for any text or images left behind.

Ten checks, three stages

The printer data checklist

Ten checks across the life of the machine.

Many are a single setting in the printer’s menu.

0 of 10

checks ticked

When it arrives

Set it up safely from day one.

On a Kyocera?

Here is where to find the default admin password.

Every day

Small habits that help stop pages going astray.

Office worker entering a PIN on a printer touchscreen to release a print job

Before it leaves

Do these before any machine is collected.

Not sure your model has data overwrite?

Call 1300 873 460 with the model number.

Three questions for your supplier

Ask them before you commit to a new machine, and again before the old one is collected.

For release settings and scan logins, see the print security questions IT teams ask.

  • Does this machine store data, and is that storage encrypted?
  • Who wipes the storage when the machine is collected, and how?
  • Will I get written confirmation once the wipe is done?

Choosing your next office printer?

Ask GDS which models have data overwrite and encryption built in.

GDS has leased printers to over 500 Australian businesses and has been an authorised Kyocera partner since 2010, with 150+ five star Google reviews.

No auto renewal on GDS leases.

Technician holding a hard drive beside an office printer with its side panel open

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