Managed print services Brisbane

Video Testimonials
Managed print services Brisbane

Most Brisbane offices only think about printing on the morning it stops.

Someone is standing at a machine that will not feed, a client job is due, and nobody is quite sure who to ring.

Managed print services exist to take that morning off your calendar.

We run the print for businesses in Brisbane, Ipswich and the western suburbs on one set monthly payment, and we answer the phone ourselves when a machine goes down.

Where our managed print services reach across Brisbane

Our service area starts in the Brisbane CBD and Spring Hill and runs out through the western suburbs into Ipswich.

That takes in Milton, Paddington, Sherwood, Corinda, Chapel Hill, Kenmore, St Lucia, The Gap, Jindalee, Darra, Jamboree Heights and Seventeen Mile Rocks.

It also covers Brookfield, Mount Crosby, Wacol, Heathwood, Springfield, Ripley, Rosewood and Gatton.

If your office sits outside that ring we can still help, because the same managed print agreement runs right across Australia.

What actually happens the day a printer stops

You get one number and a single point of contact, not a queue and a ticket reference.

We hold the service history for every device in your print fleet, so the person who answers already knows which machine you mean.

Parts and toner are dispatched against that history rather than ordered after the visit, which is what usually turns a one hour job into a three day one.

Onsite attendance across the Brisbane and Ipswich corridor is the normal path, not an upgrade you pay extra for.

The print audit comes before the proposal

We start every organisation with a print audit rather than a price list.

The audit counts what each device actually prints, who prints it and what it costs you per page today.

Most offices are surprised by two things: how much colour is being printed by accident, and how many small desktop units are quietly costing more per page than the big multifunction in the corner.

That is the point where print management stops being a guess and starts being a number you can act on.

From there we optimise the fleet, remove the devices that earn nothing, and put the rest on one agreement.

What the set monthly payment covers

Toner, drums, parts, servicing and call outs all sit inside the one figure.

Pricing starts from $160 a month (plus GST) and moves with your monthly print volume rather than with a sales target.

Within your page allowance, the only consumable you buy separately is paper.

If you would rather compare the equipment side on its own first, our printer lease pricing sets out how the machine cost is built.

Get your set monthly price

Tell us your monthly page count and we send back one written figure, from $160 a month (plus GST).

Toner, parts, servicing and call outs all sit inside it.

The only thing you ever buy on top is paper.

    We only use your details to prepare and follow up your quote.

    They are never sold or shared for marketing.

    Read our privacy policy.


    Obligation free quote

    No lock in contracts

    $0 upfront, one all inclusive monthly payment

    5.0 on Google

    Leasing printers to Australian businesses since 2010

    Print security for law firms and professional offices

    A shared printer in an open office is a document security problem before it is a printing one.

    Secure release holds each job until the person who sent it authenticates at the device, so nothing sensitive sits in an output tray waiting to be collected by the wrong hands.

    Brisbane practices with client files and sensitive data usually want this switched on from day one, which is why we cover it in more depth on our page for printer leasing for law firms.

    The same controls give you per user and per department reporting, which is where the real cost savings tend to show up.

    How this differs from simply leasing a machine

    A lease gives you the hardware on a set monthly payment.

    Managed print services wrap the consumables, the servicing, the monitoring and the reporting around it, and give you one supplier accountable for the whole print environment.

    Plenty of Brisbane businesses start with equipment and move to a managed agreement once they have more than a handful of devices.

    If a straight lease is closer to what you need, look at printer leasing in Brisbane instead.

    Beyond Brisbane

    The same print solutions run on the Gold Coast, in Melbourne and across regional Queensland.

    Multi site organisations are handled on one agreement and one invoice, so a Brisbane head office is not reconciling separate bills for every branch.

    Questions Brisbane businesses ask us

    Are these services limited to Brisbane?

    No, Brisbane and Ipswich are simply where most of our onsite work sits.

    Can a small business use managed print?

    Yes, and small offices often gain the most, because a single device failing takes out all of their printing at once.

    Do we have to replace our current printers?

    Not always, and the print audit tells us which existing devices are worth keeping on the agreement.

    How long does the agreement run?

    Terms usually run 36 to 60 months and there is no automatic renewal at the end of them.

    Can you scale it as we grow?

    Yes, devices can be added to the same agreement as the organisation grows, which is what makes it scalable rather than a fresh negotiation every time.

    See what your printing actually costs

    Tell us your monthly page count and we will send back one written figure for your Brisbane office.

    Get my set monthly figure

    No obligation, and no lock in while you are deciding.

    Managed print services Brisbane

    Author : Cyrus Dickie

    Cyrus Dickie has run Global Document Solutions since 2010.

    He still quotes most jobs himself.

    He is the person you ring when a machine stops.

    The business leases Kyocera, HP, Toshiba and OKI machines to Australian offices, and has been an authorised Kyocera partner since 2010.

    15 Years of Continuous Service to my business without any issues.

    Cyrus is a legend!

    Marvin Reck

    Found Cyrus and his team to be very professional, prompt and cost effective.

    Best in the business.

    Highly recommended.

    Matthew Dean

    Have been using GDS for the supply and maintenance of our office printers for over 5 years now.

    Customer service level is consistently high, with an excellent reaction and response rate.

    Marina Denaro

    Why Work with Us?

    With a fully trained and skilled team of experts, our company provides only the best qualities for our clients.

    Besides offering high end equipment, we also deliver exceptional service in smart financing on software and hardware, remote management and account management.

    Contact Global Document Solutions to get the perfect combination of efficiency and innovation in document printing.

    To buy a Kyocera printer, consult with our friendly agents today.

    Managed print services Brisbane
    Al N P Howe
    1 week ago
    Cyrus has looked after our business for multiple decades. His service, consistent consideration of our needs is impressive and I’d recommend the company without reservation.
    Response from the owner:Thanks so much for taking time out of your day to leave me a review. I do appreciate your kind words. Regards Cyrus
    Managed print services Brisbane
    Emily
    2 weeks ago
    Great team, and awesome customer service.
    Response from the owner:Hi, Emily. Thanks so much for taking the time to write us a review.
    Managed print services Brisbane
    Roshni Mani
    2 weeks ago
    Excellent service from Global Documents Services! Their response is always prompt, and their support with printers and other office needs has been fantastic. We had a few unexpected changes in our offices, and they accommodated us quickly and efficiently. Reliable, professional, and highly recommended!
    Response from the owner:Thank you very much for your review Roshni. We appreciate your kind words
    Managed print services Brisbane
    Anthony Torrens
    2 months ago
    I would like to express my thanks for the excellent service I received from the service technician who resolved my jammed printer. His persistence and expertise resulted in the discovery of a tiny piece of torn paper that eluded discovery for nearly 30mins. This caused the printer to constantly trigger a jam error. The cost of the service was well worth the result. Many thanks, Anthony Torrens.
    Response from the owner:Hi Anthony, Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that our technician was able to track down the tiny piece of paper causing the jam. Sometimes it's the smallest things that create the biggest headaches, and we're pleased their persistence and attention to detail got your printer back up and running. We really appreciate your kind words and your support of our business. If we can ever assist you again, please don't hesitate to get in touch.
    Managed print services Brisbane
    Sara Taylor
    2 months ago
    We replaced our existing machine (also through GDS) and, as always, the process was seamless. We had our machine up and running with minimal downtime. Thanks Cyrus and team.
    Response from the owner:Thanks for the stellar review, Sara.
    Managed print services Brisbane
    Goksel Doganay
    3 months ago
    Absolutely blown away with the service! Thank you Cyrus.
    Response from the owner:Thanks so much for taking time out of your day to leave us a review.
    Managed print services Brisbane
    Mark Wright
    3 months ago
    Fantastic experience: the team is easy to deal with, with very fast response times and super fast delivery. As a business owner, I am always looking to save cost and time, and they did exactly that for our business.
    Response from the owner:Thanks, Mark! We're delighted to hear you're happy with your new office printer solution. Our goal is always to provide fast service, reliable equipment and great value, so it's wonderful to hear we delivered on that promise. Regards Cyrus & The Team
    Managed print services Brisbane
    Quick Tax
    5 months ago
    Great experience with Global Document Solutions. The team was responsive easy to deal with, and the whole process was smooth from start to finish. Highly recommend!
    Response from the owner:Thank you so much for the kind words — we really appreciate it! I’m glad to hear the process felt smooth from start to finish and that the team was easy to deal with. That’s exactly the experience we aim to deliver. Thanks again for your support and recommendation — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team
    Managed print services Brisbane
    Alana McDermaid
    5 months ago
    We’ve had a great experience with this team. They’re always prompt, helpful and really easy to deal with. Any issues are sorted quickly and the whole printer leasing process has been seamless. Highly recommend.
    Response from the owner:Thank you so much for your kind words Alana — we really appreciate it! I’m glad to hear everything has been running smoothly and that the team has been prompt and easy to deal with. We always aim to make the whole process as seamless as possible and resolve any issues quickly. Thanks again for your support and recommendation — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team