Quick fixes of common copier issues

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Quick fixes of common copier issues

We are all aware that when your copier is not working, so is some of  your staff.

Let’s avoid things affecting productivity everyday, with the following simple copier quick fix.

Issue No. 1:
The most popular – Paper jams.

Possible Solution:
Try adding a new ream of paper to see if the same problem persists.

Most of the time, moisture causes paper to jam.

If this does not work, let your manage print service know to arrange a service request.

Issue No. 2:
Prints have lines thru the page.

Possible Solution:
The document glass should be extremely clean.

When the glass in not maintained to its tip top cleanliness,
even a small speck from liquid paper could cause the line to show up.

If this does not work, let your manage print service know to arrange a service request.

Issue No. 3:
Prints are coming out blank on half of the copies.

Possible Solution:
All paper guides should be properly lined up in the trays.

This problem usually arises, when people are adding a new ream of paper, unaware that the guides move.

If this does not work, let your manage print service know to arrange a service request.

For more complex issues that quick fixes can’t solve, consider our expert printer repair services to ensure your Kyocera device operates flawlessly.
Additionally, to ensure smooth operation and avoid frequent breakdowns, it’s essential to perform regular Kyocera printer maintenance, including cleaning the document glass and adjusting paper guides for optimal performance.

And when a quick fix does not cut it, Kyocera trained technicians are a phone call away.

Get your set monthly price

Tell us your monthly page count and we send back one written figure, from $160 a month ex GST.

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    Leasing printers to Australian businesses since 2010

    Quick fixes of common copier issues

    Author : Cyrus Dickie

    With over 15 years of experience under his belt, Cyrus Dickie is a true master in the world of printer leasing.

    He specialises in providing customised printing solutions to businesses.

    His operational excellence and steadfast customer service have set groundbreaking industry benchmarks.

    As the visionary leader at Global Document Solutions, Cyrus continues to elevate the standards of customer satisfaction and operational efficiency.

    15 Years of Continuous Service to my business without any issues. Cyrus is a legend!

    Marvin Reck

    Found Cyrus and his team to be very professional, prompt and cost effective. Best in the business. Highly recommended.

    Matthew Dean

    Have been using GDS for the supply and maintenance of our office printers for over 5 years now. Customer service level is consistently high, with an excellent reaction and response rate.

    Marina Denaro

    Why Work with Us?

    With a fully trained and skilled team of experts, our company provides only the best qualities for our clients.

    Besides offering high-end equipment, we also deliver exceptional service in smart financing on software and hardware, remote management and account management.

    Contact Global Document Solutions to get the perfect combination of efficiency and innovation in document printing.

    To buy a Kyocera printer, consult with our friendly agents today.

    Quick fixes of common copier issues
    Anthony Torrens
    4 weeks ago
    I would like to express my thanks for the excellent service I received from the service technician who resolved my jammed printer. His persistence and expertise resulted in the discovery of a tiny piece of torn paper that eluded discovery for nearly 30mins. This caused the printer to constantly trigger a jam error. The cost of the service was well worth the result. Many thanks, Anthony Torrens.
    Response from the owner:Hi Anthony, Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that our technician was able to track down the tiny piece of paper causing the jam. Sometimes it's the smallest things that create the biggest headaches, and we're pleased their persistence and attention to detail got your printer back up and running. We really appreciate your kind words and your support of our business. If we can ever assist you again, please don't hesitate to get in touch.
    Quick fixes of common copier issues
    Sara Taylor
    2 months ago
    We replaced our existing machine (also through GDS) and, as always, the process was seamless. We had our machine up and running with minimal downtime. Thanks Cyrus and team.
    Response from the owner:Thanks for the stellar review, Sara.
    Quick fixes of common copier issues
    Goksel Doganay
    2 months ago
    Absolutely blown away with the service! Thank you Cyrus.
    Response from the owner:Thanks so much for taking time out of your day to leave us a review.
    Quick fixes of common copier issues
    Mark Wright
    3 months ago
    Fantastic experience: the team is easy to deal with, with very fast response times and super fast delivery. As a business owner, I am always looking to save cost and time, and they did exactly that for our business.
    Response from the owner:Thanks, Mark! We're delighted to hear you're happy with your new office printer solution. Our goal is always to provide fast service, reliable equipment and great value, so it's wonderful to hear we delivered on that promise. Regards Cyrus & The Team
    Quick fixes of common copier issues
    Quick Tax
    4 months ago
    Great experience with Global Document Solutions. The team was responsive easy to deal with, and the whole process was smooth from start to finish. Highly recommend!
    Response from the owner:Thank you so much for the kind words — we really appreciate it! I’m glad to hear the process felt smooth from start to finish and that the team was easy to deal with. That’s exactly the experience we aim to deliver. Thanks again for your support and recommendation — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team
    Quick fixes of common copier issues
    Alana McDermaid
    4 months ago
    We’ve had a great experience with this team. They’re always prompt, helpful and really easy to deal with. Any issues are sorted quickly and the whole printer leasing process has been seamless. Highly recommend.
    Response from the owner:Thank you so much for your kind words Alana — we really appreciate it! I’m glad to hear everything has been running smoothly and that the team has been prompt and easy to deal with. We always aim to make the whole process as seamless as possible and resolve any issues quickly. Thanks again for your support and recommendation — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team
    Quick fixes of common copier issues
    Eve Clout
    4 months ago
    Very happy with our printer and the setup of it. Excellent customer service.
    Response from the owner:Thank you for the great feedback Eve — we really appreciate it! I’m glad to hear you’re happy with the printer and the setup, and that the experience has been smooth. Providing excellent service is what we strive for, so it’s great to hear that reflected. Thanks again for your support, and please don’t hesitate to reach out if you need anything. Kind regards, Cyrus & the Global Document Solutions team
    Quick fixes of common copier issues
    Lisa Israel
    4 months ago
    It was a great experience. I t was a seemless setup and removal of previous machine. I would recommend Global Document for all your printing requirements.
    Response from the owner:Thank you for the fantastic feedback Lisa — we really appreciate it! I’m glad to hear the setup and removal process was seamless and everything went smoothly from start to finish. That’s exactly the experience we aim to deliver. Thanks again for your recommendation and support — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team
    Quick fixes of common copier issues
    Max Sharma
    5 months ago
    ​Great experience with Global Document Solutions. The new printer is a fantastic addition to our office, and Cyrus did an incredible job handling everything. His attention to detail and "can-do" attitude made a real difference. Highly recommended!
    Response from the owner:Thank you so much for your kind words Max — we really appreciate it! I’m glad to hear the new printer has been a great addition to your office and that the process ran smoothly. It was a pleasure working with you, and I’m always happy to help wherever I can. Thanks again for your support and recommendation — it means a lot to us. Kind regards, Cyrus & the Global Document Solutions team